Senior Insights & Analytics Analyst

Description

Save My Exams is a rapidly growing EdTech business on the lookout for an ambitious Senior I&A Analyst to join our team. You will work closely with leaders of the business to help us understand our data and leavers for growth. 

We like to think we are the most exciting EdTech company in Europe and are passionate about solving challenging and meaningful problems whilst making a real difference in the lives of students and teachers. 

So, if you’re interested in joining an A* team, in a rapid, product-led, customer-obsessed growth business and having the chance to disrupt a $7tn+ market by improving the lives of millions of students every year, then read on.

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The Role

The Senior I&A Analyst will work closely with the leaders in the business to drive positive change. They will work across all areas where the company can use insights and analytics to make recommendations that drive value for our users and for the business. This means:

• Ensuring all teams have the data (and understanding of that data needed) to drive business decisions
• Supporting with the setting, measuring and continued assessing of input metrics, outcome metrics and other company KPIs
• Ensuring we use ROI as a measure to assess our investments
• Providing hypothesis and recommendations from data analysis
• Consulting on applications of data in business decisions

Your Responsibilities:

Over the next 12 months, you’ll:

• Enable all teams to access data in a format that supports self-analysis. 
•  Consult on applications of data to decision-making across all company teams as well as defining and maintaining best practice in data analysis work. 
•  Support in the setting of KPIs and Input and Outcome Metrics across the company. 
• Have an expert understanding of our data and how it relates to company strategy. Use this to ensure that KPIs are focused on key drivers of success
• Be an expert in the Define, Measure, Analyse, Improve, Control model used by Save My Exams to set, iterate on and improve performance on input metrics
• Consult with teams when they are deciding on metrics and own any data work involved in the visibility of these metrics

Hopefully, you’ll have some or all of the following:

• Experience with high transaction volume B2C businesses with global user base, Ed tech/Subscription/Content
• Significant experience with hands-on data analysis and experience with managing expectations across functions
• Experience with multiple types of analysis across functions
• ROI analysis particularly within a content business
• Experience with product analysis such as retention, conversion funnels, and user behaviour
• Experience executing/analysing A/B and multivariate testing
• Comfortable with data engineering, including setting up and managing CDPs, data warehouses and data pipelines
• Expertise using SQL to extract, clean, and transform data
• Collaborative mindset, working closely with both business and technical stakeholders
• Ability to condense complex concepts and analysis into clear and concise takeaways
• Willing to roll up your sleeves and perform tasks independently

Some extra skills and experiences that would be great:

• Experience in Management Consultancy and previous BI experience in a data-driven company
• Excellent working knowledge of Excel, SQL and other programming languages
• Experience executing A/B and multivariate testing and relevant tools
• Experience working with Tableau and other event based tools and analytic platforms (e.g Amplitude)
• Experience working with R, Python, or other statistical software
• Strong leadership and influencing skills
• 4- 5 years experience

Working for a fast-growing, bootstrapped education company is a rare opportunity to build a hugely impactful and sustainable business.

Our positions are challenging but also come with amazing advantages and opportunities.

Here’s what we offer:

• Competitive annual salary of £65,000 - £75,000 depending on experience & skills 
• 36 days of annual leave, this includes the UK bank holidays but you can take them whenever suits you 
• A 4-week paid sabbatical for every 3 years you work with SME (this is in addition to your annual holiday allowance)
• In addition to your salary, we also offer Share Options, so everyone can benefit from our success
• Bonus scheme
• Private medical & life insurance  
• £500 annual learning & development budget
• Enhanced maternity & paternity leave 
• Pension contribution
• Equipment budget for equipment you might need to do your job brilliantly
• Flexible working hours: We don’t expect (or want) you to spend every waking hour at work. Our general working hours are 9-6pm, however we have a company-wide principle around Core Hours, which is 10-4pm and you can work at times that suit you and your team
• Remote working: we’re UK based but you can work from your home or wherever you want. 
• A people-first culture - we’re driven to work hard but we also have fun, with weekly virtualZoom fitness classes and whole company coffee coolers, as well as bi-annual quarterly get-togethers in person.

The Hiring Process

Here’s an overview of our hiring process, so that you know what to expect. We aim for a fast and straightforward process.

• Application form
• Initial screening call
• Competency and skill test (approximately 1 hour)
• Longer interview with more of the team
• Potential for a final stage interview

All Are Welcome Here

Save My Exams is an equal opportunities employer and we are committed to building and empowering an inclusive community within our company.

Our goal is to create a workplace where everyone is treated fairly, equitably and respectfully.

Research shows that underrepresented groups apply only if they fully meet the criteria in a job listing. Save My Exams is committed to levelling the playing field, and we encourage anyone from any background to apply even if they don’t check every box on our job listing.

We believe flexibility is important, and we’re happy to chat with you about flexible and remote working. And, If you need any flexibility or adjustments in our interview process - to help set you up for success - then please let us know too.