Observability Engineer

At Civica, Observability Engineers play a critical role in enhancing the reliability and performance of our systems through comprehensive monitoring and observability tooling and practices. This position involves designing and implementing observability tooling that leverage metrics, logs, and traces to provide deep insights into system behaviour and performance. Our Observability Engineers enhance the developer experience by delivering the tooling which empowers our development teams to identify key performance indicators, troubleshoot issues, and optimize application performance.

• Working to build observability tooling into our developer platform, which enables developers to rapidly develop and iterate on our software and services
• Helping users of the developer platform make best use of our observability tooling and practices
• Acting as an observability subject matter expert for other colleagues
• Proactively developing best practices within our platform community and integrating these into our tooling

You will be an experienced observability engineer who posses the following skills:

•  Datadog (preferred), Honeycomb, Prometheus/Grafana
• Microsoft Azure and/or Amazon Web Services
• DevOps concepts & practices.

It would also be great if you have experience with:

• At least one DevOps-friendly programming language, preferably Go
• SRE

Some technologies that we use:

• AWS & Azure platforms
• K8s (inc. AKS/EKS) and Docker
• Terraform
• Datadog
• Github / Azure DevOps

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

•  Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
•  Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
•  Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
•  Flexible Work: We have the technology and tools to support you working in our hybrid environment.